Returns & Exchanges
At Blackstone Products, we want you to be completely satisfied with your fashion purchase. If your new apparel doesn't fit or meet your expectations, you can return or exchange any unworn items with original tags within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided through the portal and secure it to your original packaging.
Ship the Items
Drop off your package at any authorized carrier location, ensuring all original garment tags and protective bags are included.
Receive Refund or Exchange
After our warehouse team inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing